How to Choose the Best Car Rental Company?

Choosing the best car rental companies is always a tedious task. Here is the detailed guide to help you choose car rentals & factors to consider while choosing the best car rental company. Read now!

Feb 23, 2023
5 mins read

How to Choose the Best Car Rental Company?

While planning to tour a location with a group or your family, self-drive rental cars are an excellent option. Adapting this option, you save a good amount of money with a comfortable traveling experience, which you seldom get collectively. Choosing a car rental company that offers good self-drive car options and top-notch facilitation with many other aspects is a concern for many travelers. 

Things to consider while choosing a car rental company amongst the many car rental companies?

 If you’re confused about how to choose a car rental company, here are the top eight  factors that you must consider:

1. Number of travelers 

First, you must be sure about the number of people likely to travel in the rented car and then accordingly make a booking. For example, booking a six-seater car for two people makes no sense as it incurs additional costs. However, if two families travel together, you can always book two separate six-seater cars for utmost comfort. 

While selecting the car rental company, you should always check what car types they offer. Without due diligence, if you shortlist and proceed with the booking, you might face unnecessary problems, especially when your car rental provider can't provide the required number of cars.

2. Positive customer review  

The next important thing to look out for is a good public review. One way to search for reviews is the website of the car rental company’s website. A lot of companies have spaces for customer testimonials. From there you will get to know can learn about the car service, the variation in prices and the types of cars available in that company. If more than 80% of people writing the review are satisfied with the services, you should definitely select this car company. 

3. Take personal references

Sometimes,  bad customer experiences  happen due to the customer’s fault. Sometimes the customers don’t give the car back on time and  have to pay an extra penalty on the car rental,  but this cannot be considered as a bad service  by the car rental company. Therefore, you must read the reviews minutely. Another tip for choosing a car rental company lies in asking your friends and colleagues who often take self-drive cars on rent from such companies. If you get more than 80% good verbal reviews for a company,  you can  proceed with it without a doubt.

4. Official website reviews 

Next, you should select a car company with good reviews on the official website and the provision for booking a car online. Nowadays, certain companies like IndusGo provide you the facility to select the type , the number of cars required, the duration for the booking, etc., right from their website.  

 5. Flexible pickup and drop rules

You should select a car company which allows you to choose separate places for pickup and delivery of the car. Some car companies have specific rules that the pickup and drop location has to be the same, which often troubles the customer, especially when their pickup and drop locations are different. Therefore, always select the car company that flexibly allows you to choose your pickup and delivery location. The pickup and delivery of the cars are always free, so you don’t need to worry about any extra charges based on the distance for pickup or delivery.   

6. Offers and discounts

Choose a car company that gives you offers or discounts on special occasions. People hire private cars while touring places or on special occasions like festivities or weddings. Therefore, it is expected that the company will give you special discounts for booking at that time as it helps them save money .Bulk discounts often encourage people to book cars for more than one family.

7. Online  booking option

Choose a car company, where you can book online. Why pay in cash if you can pay using your credit card?  It is better to select a company that allows you to pay online, as it decreases the payment hassles.  

Most car rental companies nowadays allow payment online and have tie-ups with several online payment portals to make the process easier. For example, if you hold an account in  PayTM,  you don’t even need to pay using your credit card for some car rental companies.

8.  Companies Portfolio 

Finally, look for the year of establishment of the car rental company. If the establishment is more than five years back, the company has quite a good reputation, and you can trust the company. The company can also give you high-quality service even if it has just started. However, to ensure this aspect, review the customers' reviews online and then decide.


These are some of the best ways to choose a car rental company and ensure that you rent from the best out there. Plan your travel so you can inform the car rental provider, who will confirm your booking and make your car travel-ready. Self-driven rental cars offer great comfort to frequent travelers when they select the right company for a well-planned travel routine.  

Leave a reply

dowunload add bg
Download IndusGo Mobile App on your phone!
© 2024 Indus Go. All rights reserved.